The Service Program to Hiver
migration service

Smooth , no special skill set or programming required. A complete The Service Program to Hiver data migration software.

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Secure and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to migrate data from The Service Program to Hiver

Strong security of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Hiver.

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When migrating your data from The Service Program to Hiver we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from The Service Program to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from The Service Program to Hiver work

  • Prepare

    Sign up and go to our migration software.

  • Choose and connect your The Service Program support desk with HDM.

  • Give access to your Hiver account.

  • Describe your business needs

    Let us know exactly what components of your migration you need to adjust

  • Get your requirements estimated

    We'll analyze your case and send you with a cost and a scope of tasks.

  • Migrate from The Service Program to Hiver everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Hiver import

Our staff would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation
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