The Service Program to Groove
Trouble-free , no special expertise or coding required. A complete The Service Program to Groove data migration software.
Trustworthy and SafeYour passwords along with records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & PreciseWe've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of information
Strong safety of your dataThe migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in Groove.
Sustained relation between object and peopleWhen migrating your records from The Service Program to Groove we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from The Service Program to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from The Service Program to Groove work
Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from The Service Program to Groove.
Connect The Service Program
Complete the form with necessary credentials to permit our data migration tool to access records from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Groove all data
When everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from The Service Program to Groove.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT