The Service Program to ConnectWise
Smooth , no special skill set or programming required. A complete The Service Program to ConnectWise data migration tool.
Risk-free and SafeYour passwords as well as data are safe with us and will be used for import solely.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & AccurateWe've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information
Strong privacy of your dataThe migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in ConnectWise.
Retained association between object and peopleWhen migrating your data from The Service Program to ConnectWise we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from The Service Program to ConnectWise
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from The Service Program to ConnectWise work
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from The Service Program to ConnectWise.
Connect The Service Program
Complete the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to ConnectWise everything
Once everything's validated, choose a quiet time with the minimal load on the support department and begin migrating from The Service Program to ConnectWise.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT