Textology import
in a few clicks

Without developers, timelack and hustle. With help of robust data import wizard.

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Safe and Secure
Your passwords as well as records are safe with us and will be used for import only.
Fast & Furious
It will take you no longer than 20 minutes to set up the import to Textology and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely where you want them to be.

Why import data to Textology
using Help Desk Migration?

Security first

We don't share any of your information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

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Elective and powerful field mapping

Only Help Desk Migration enables you to automatically transmit custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Textology with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.

Next

Objects you may import to Textology

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Textology in several easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and connect your source support desk with HDM.

  • Give the right to access your Textology account.

  • Outline your needs

    Let us understand precisely what parts of your migration you wish to modify

  • Get your needs estimated

    We shall research your case and send you with a the overall cost and a scope of work.

  • Import to Textology all data

    Transfer all your customer service information in a single push.

We keep your data safe

We take security very seriously and have developed a complete set of practices , technologies , and policies to help ensure your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Textology import in a few clicks

Automatically. Securely. Quickly

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