Textline import
in a few clicks

Without devs, timelack and hustle. With help of robust data import wizard.

More details
Safe and Secure
Your passwords as well as records are safe with us and will be used for import only.
Quick & Furious
It will take you no longer than 15 minutes to set up the import to Textline and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, exactly where you want them to be.

Why import data to Textline
using Help Desk Migration?

Security first

We don't share any of your information with third parties, as well as meticulously protect it, so nothing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration make it easier to automatically transmit custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Textline with their respective agents, contacts, and attachments, as a result, saving the record of customers' requests.

Next

Objects you may import to Textline

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Textline in several simple steps

  • Prepare

    Register and go to our migration wizard.

  • Pick and link your source service desk with HDM.

  • Grant the right to access your Textline account.

  • Describe your business needs

    Let us know what components of your migration you wish to modify

  • Have your preferences estimated

    We will analyze your application and send you with a cost and a scope of tasks.

  • Import to Textline all data

    Transfer all your customer service information in a single push.

We keep all data safe

We take safety very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure that your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Voice of the clients

Textline import in a few clicks

Automatically. Securely. Quickly

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