Textline to UserVoice
Smooth , no special know how or coding required. A complete Textline to UserVoice data migration tool.
Secure and ReliableYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & AccurateWe've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data
Strong security of your informationThe migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in UserVoice.
Maintained connectivity between object and peopleWhen migrating your data from Textline to UserVoice we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Textline to UserVoice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Textline to UserVoice work
Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Textline to UserVoice.
Complete the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to UserVoice everything
Once everything's tested, choose a quiet time with the least load on the support team and start migrating from Textline to UserVoice.
Your data is in good hands
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT