Textline to Track-It!
migration service
Smooth , no special expertise or coding required. A complete Textline to Track-It! data migration instrument.
Smooth , no special expertise or coding required. A complete Textline to Track-It! data migration instrument.
Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool simple to use as it can possibly be.
Link the help desks, pick records, click ok, and the migration is ready!
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you left it.
You data is key which is why we created a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
In just a couple of clicks it is possible to choose what goes where, when it goes, and how.
Our developers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Apart from producing great customer support services, we always aim to develop our customer service.
As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the core experience.
Next
Next
Next
Next
with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Textline to Track-It!.
Fill in the form with required credentials to allow our data migration tool to access records from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Once everything's validated, find a quiet time with the minimal load on the support team and begin migrating from Textline to Track-It!.
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…