Textline to Support Desk
migration service

Extremely easy , no special knowledge or coding required. A complete Textline to Support Desk data migration tool.

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Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've handled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to switch from Textline to Support Desk

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Support Desk.

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Retained connection between object and people

When migrating your records from Textline to Support Desk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Textline to Support Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Textline to Support Desk work

  • Get ready

    Register and go to our migration tool.

  • Select and connect your Textline service desk with HDM.

  • Give access to your Support Desk account.

  • Clarify your needs

    Let us know what parts of your migration you need to tweak

  • Have your preferences estimated

    We will research your application and get back to you with a price and a scope of tasks.

  • Migrate from Textline to Support Desk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Support Desk import

Our team would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation
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