Textline to Solvemate
migration service
Trouble-free , no special knowledge or coding required. A complete Textline to Solvemate data migration tool.
Textline to Solvemate
The best Textline to Solvemate tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Simply decide on customer info you need to move and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and observe the magic happening.Data completion
Migrate your help desk records in full to ensure that no ticket has lost essential customer support information.Automated tool
Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool simple to use as possible.
Connect the platforms, select data, click ok, and you’re done!
Data dependency
Your information migrates unite , you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members can access to your passwords or records.
You may rest assured that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In just a few buttons to press it will be possible to pick the data arrangement, when it goes, and how.
Our software considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service provider, we aim to offer the most effective migration tool. Yet, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Textline to Solvemate
Strong security of your information
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in Solvemate.Next
Maintained connection between object and people
When migrating your records from Textline to Solvemate we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Textline to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Textline to Solvemate work
-
Get ready
Register and go to our migration tool.
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Connect Textline
Opt and link your Textline service desk with HDM.
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Link Solvemate
Grant the right to access your Solvemate account.
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Detail your requirements
Let us know what parts of your migration you want to adjust
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Get your requirements estimated
We will investigate your case and get back to you with a price range and a scope of work.
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Migrate from Textline to Solvemate all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Solvemate import
Our team would be more than happy to run a customized migration if you have specific demands.
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