Textline to ServicePRO
migration service

Trouble-free, no special skill set or coding required. A complete Textline to ServicePRO data migration instrument.

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The best Textline to ServicePRO tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply decide on the records you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and see the wonders happening.
Data structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing critical customer service details.
Easy procedure

You don’t have to bother about coding or continuously watch each record transferred.

Just attach your source and target, tick what you want to migrate and allow the Migration Wizard do the rest for you.

Data maintenance

Your information comes uniteand we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our employees have see your passwords or other information.

You can rest assured that with HDM no hacker attacks are possible.

Data mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we work to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Textline to ServicePRO

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields, thus letting you be sure that the data end up in the right destinations in ServicePRO.

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Maintained connectivity between object and people

When migrating your records from Textline to ServicePRO we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Textline to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Textline to ServicePRO work

  • Get ready

    Sign up and go to our migration tool.

  • Choose and connect your Textline support desk with HDM.

  • Give access to your ServicePRO account.

  • Describe your business needs

    Let us understand precisely what components of your migration you wish to fine-tune

  • Have your preferences estimated

    We will investigate your application and send you with a cost and a scope of work.

  • Migrate from Textline to ServicePRO all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your ServicePRO import

Our team would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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