Textline to SolarWinds Service Desk (Samanage)
migration service
Effortless , no special expertise or coding required. A complete Textline to SolarWinds Service Desk (Samanage) data migration tool.
Textline to SolarWinds Service Desk (Samanage)
Your best tool for Textline to SolarWinds Service Desk (Samanage) data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on the records you need to move and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and see the magic happening.Record completion
Transfer your help desk records in full to ensure that no ticket has lost essential customer support information.Automated migration
Scared that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool interface simple to use as it can possibly be.
Connect the help desks, choose records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is priority
Information is key which is why we developed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
You control the process
Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Simple & effective
In just a few clicks it will be possible to choose the data arrangement, when it starts, and how.
Our software took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Except producing great customer service, we always strive to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from Textline to SolarWinds Service Desk (Samanage)
Strong safety of your information
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in SolarWinds Service Desk (Samanage).Next
Sustained link between object and people
When migrating your data from Textline to SolarWinds Service Desk (Samanage) we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Textline to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Textline to SolarWinds Service Desk (Samanage) work
-
Prepare
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Textline to SolarWinds Service Desk (Samanage).
-
Link Textline
Fill out the form with required credentials to permit our data migration tool to retrieve data from your current help desk.
-
Link SolarWinds Service Desk (Samanage)
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
-
Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
-
Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
-
Migrate to SolarWinds Service Desk (Samanage) everything
When everything's validated, determine a quiet time with the minimal load on the support team and start migrating from Textline to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your SolarWinds Service Desk (Samanage) import
Our staff would be more than happy to run a customized migration if you have specific demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101, Success Stories 🎉
Best Practices For Your Data Migration As Learned From Our Customers
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…
Data Migration 101
The Enterprise Data Migration Checklist to Switch Help Desks
Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…
Data Migration 101
Outsource Data Migration or Not? — That Is the Question
We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…
