Textline to SolarWinds Service Desk (Samanage)
migration service
Effortless , no special expertise or coding required. A complete Textline to SolarWinds Service Desk (Samanage) data migration tool.
Textline to SolarWinds Service Desk (Samanage)
Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import only.Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.Complete & Precise
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of dataReasons to use Help Desk Migration to switch from Textline to SolarWinds Service Desk (Samanage)
Strong safety of your information
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in SolarWinds Service Desk (Samanage).Next
Sustained link between object and people
When migrating your data from Textline to SolarWinds Service Desk (Samanage) we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Textline to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from Textline to SolarWinds Service Desk (Samanage) work
Prepare
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Textline to SolarWinds Service Desk (Samanage).
Link Textline
Fill out the form with required credentials to permit our data migration tool to retrieve data from your current help desk.
Link SolarWinds Service Desk (Samanage)
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to SolarWinds Service Desk (Samanage) everything
When everything's validated, determine a quiet time with the minimal load on the support team and start migrating from Textline to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional run your SolarWinds Service Desk (Samanage) import
Our staff would be more than happy to run a customized migration if you have specific demands.
Get a price estimation