Textline to Podium
migration service
Trouble-free , no special expertise or coding required. A complete Textline to Podium data migration tool.
Textline to Podium
The best Textline to Podium tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just pick what data you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and enjoy the magic happening.Data completion
Move your help desk records in full to make sure that no ticket is missing critical customer support details.Automated tool
Scared that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool simple to use as it can possibly be.
Link the help desks, choose data, click ok, and you’re done!
Data dependency
Your information comes complete , you can take our word.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our employees can see your passwords or records.
You may rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we aim to deliver the most effective migration tool. However, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Textline to Podium
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Podium.Next
Retained connectivity between object and people
When migrating your records from Textline to Podium we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Textline to Podium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Textline to Podium work
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Get ready
Register and go to our migration service.
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Link Textline
Select and link your Textline support desk with HDM.
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Link Podium
Grant the right to access your Podium account.
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Describe your needs
Let us understand precisely what parts of your migration you want to adjust
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Have your requirements estimated
We will analyze your case and send you with a price range and a scope of work.
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Migrate from Textline to Podium all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Podium import
Our team would be more than happy to run a custom migration in case you have special requirements.
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