Textline to Paldesk
migration service

Trouble-free , no special know how or coding required. A complete Textline to Paldesk data migration instrument.

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The best Textline to Paldesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply decide on customer info you need to migrate and start the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and observe the miracle happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost vital customer support details.
Automated tool

Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool simple to use as possible.

Connect the platforms, choose data, click ok, and you’re done!

Data maintenance

Your information migrates unite , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members can see your credentials or records.

You may be sure that with HDM no data breaches are possible.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to pick what goes where, when it goes, and how.

Our developers took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we work to propose the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Textline to Paldesk

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Paldesk.

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Maintained connectivity between object and people

When migrating your records from Textline to Paldesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Textline to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Textline to Paldesk work

  • Get ready

    Sign up and go to our migration service.

  • Connect Textline

    Choose and link your Textline support desk with HDM.

  • Connect Paldesk

    Grant the right to access your Paldesk account.

  • Express your requirements

    Let us know what elements of your migration you wish to tweak

  • Get your requirements estimated

    We'll research your case and get back to you with a price range and a scope of tasks.

  • Migrate from Textline to Paldesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Paldesk import

Our team would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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