Textline to ((OTRS)) Community Edition
migration service
Extremely easy , no special expertise or programming required. A complete Textline to ((OTRS)) Community Edition data migration software.
Textline to ((OTRS)) Community Edition
Secure and Reputable
Your passwords along with records are safe with us and will be used for import solely.Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.Full & Precise
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of dataWhy you should use Help Desk Migration to switch from Textline to ((OTRS)) Community Edition
Strong security of your records
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in ((OTRS)) Community Edition.Next
Maintained relation between object and people
When migrating your records from Textline to ((OTRS)) Community Edition we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Textline to ((OTRS)) Community Edition
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from Textline to ((OTRS)) Community Edition work
Get ready
Sign-up and go to our migration software.
Link Textline
Pick and link your Textline service desk with HDM.
Connect ((OTRS)) Community Edition
Give access to your ((OTRS)) Community Edition account.
Describe your needs
Let us know exactly what parts of your migration you need to adjust
Get your needs estimated
We will analyze your case and get back to you with a price and a scope of tasks.
Migrate from Textline to ((OTRS)) Community Edition all data
Move all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a pro run your ((OTRS)) Community Edition import
Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation