Textline to Oracle Service Cloud
migration service
Smooth , no special skill set or programming required. A complete Textline to Oracle Service Cloud data migration tool.
Textline to Oracle Service Cloud
Secure and Safe
Your passwords as well as data are safe with us and will be used for import solely.Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.Full & Accurate
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of dataReasons to use Help Desk Migration to migrate data from Textline to Oracle Service Cloud
Strong security of your data
The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in Oracle Service Cloud.Next
Maintained link between object and people
When migrating your data from Textline to Oracle Service Cloud we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Textline to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from Textline to Oracle Service Cloud work
Prepare
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Textline to Oracle Service Cloud.
Link Textline
Fill in the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.
Connect Oracle Service Cloud
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
Select objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Oracle Service Cloud all data
When everything's tested, choose a quiet time with the least load on the support department and begin migrating from Textline to Oracle Service Cloud.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Oracle Service Cloud import
Our staff would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation