Textline to Magento Mirasvit HelpDesk MX
migration service

Smooth , no special knowledge or coding required. A complete Textline to Magento Mirasvit HelpDesk MX data migration tool.

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Your best tool for Textline to Magento Mirasvit HelpDesk MX data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target system and observe the wonders happening.
Record completion
Migrate your help desk info in full to ensure that no ticket has lost vital customer service details.
Effortless procedure

No need to worry about coding or constantly control each record transferred.

Just link your source and target, pick what you want to migrate and let the tool do the rest for you.

Data dependency

Your information migrates unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members have see your passwords or other information.

You may rest assured that with HDM no data breaches will take place.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we aim to propose the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Textline to Magento Mirasvit HelpDesk MX

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in Magento Mirasvit HelpDesk MX.

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Maintained connection between object and people

When migrating your data from Textline to Magento Mirasvit HelpDesk MX we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Textline to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Textline to Magento Mirasvit HelpDesk MX work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Textline to Magento Mirasvit HelpDesk MX.

  • Connect Textline

    Complete the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX everything

    Once everything's tested out, choose a quiet time with the least load on the support department and begin migrating from Textline to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Magento Mirasvit HelpDesk MX import

Our staff would be more than happy to run a customized migration if you have particular needs.
Get a price estimation

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