Textline to Kustomer
migration service
Extremely easy , no special knowledge or coding required. A complete Textline to Kustomer data migration instrument.
Textline to Kustomer
The best Textline to Kustomer tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply decide on what data you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target platform and enjoy the miracle happening.Data completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer service details.Effortless process
You don’t have to bother about scripting or constantly watch each record moved.
Just link both platforms, pick what you need to migrate and allow the tool deal with the rest for you.
Preserved data links
From sender information to phone number connection, all you records will keep their previous connections untouched.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is paramount
You data is everything which is why we created a method that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Record mapping
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.
Simple & effective
In just a few buttons to press it will be possible to select what goes where, when it goes, and in what order.
Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Good service first
Outside of providing great customer support services, we always aim to improve our customer service.
As a team, we want you to have the best possible service, which is why we are continuously making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from Textline to Kustomer
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Kustomer.Next
Maintained link between object and people
When migrating your records from Textline to Kustomer we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Textline to Kustomer
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Textline to Kustomer work
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Get ready
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Textline to Kustomer.
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Connect Textline
Fill in the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.
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Link Kustomer
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Kustomer all data
Once everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from Textline to Kustomer.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Kustomer import
Our team would be more than happy to run a customized migration if you have special demands.
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