Textline to KronoDesk
migration service

Smooth , no special know how or coding required. A complete Textline to KronoDesk data migration software.

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Your best tool for Textline to KronoDesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick customer info you need to transfer and start the transition immediately.
Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and observe the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost critical customer support information.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Connect the help desks, pick records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

You data is everything which is why we developed a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Data mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Textline to KronoDesk

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in KronoDesk.

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Sustained relation between object and people

When migrating your data from Textline to KronoDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Textline to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Textline to KronoDesk work

  • Prepare

    Sign up and go to our migration service.

  • Connect Textline

    Choose and link your Textline service desk with HDM.

  • Grant access to your KronoDesk account.

  • Explain your requirements

    Let us know what elements of your migration you need to modify

  • Have your requirements estimated

    We shall research your case and get back to you with a price and a scope of tasks.

  • Migrate from Textline to KronoDesk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your KronoDesk import

Our staff would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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