Textline to Keeping.com
migration service

Extremely easy , no special knowledge or coding required. A complete Textline to Keeping.com data migration instrument.

More details

The best Textline to Keeping.com tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just decide on customer info you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new platform and observe the wonders happening.
Data completion
Migrate your help desk info in full to make sure that no ticket is missing essential customer support information.
Automated tool

Worried that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool interface is as easy to use as possible.

Link the platforms, select data, click ok, and you’re done!

Data dependency

Your information comes complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our staff members can access to your passwords or other information.

You can rest assured that with HDM no hacker attacks are possible.

You’re in control

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we work to offer the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Textline to Keeping.com

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in Keeping.com.

Next

Maintained connectivity between object and people

When migrating your records from Textline to Keeping.com we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Textline to Keeping.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Textline to Keeping.com work

  • Get ready

    Sign-up and go to our migration service.

  • Select and link your Textline service desk with HDM.

  • Give access to your Keeping.com account.

  • Detail your needs

    Let us know exactly what elements of your migration you wish to adjust

  • Get your needs estimated

    We will analyze your case and send you with a total price and a scope of tasks.

  • Migrate from Textline to Keeping.com everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Keeping.com import

Our team would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2021

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at…

The 10 Languages You Need to Support if You Sell Worldwide

For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…

Book a Call
cancel
%s
— %s