Textline to Kayako
migration serviceHelp Desk Migration partner of Kayako

Effortless , no special skill set or coding required. A complete Textline to Kayako data migration tool.

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Your best tool for Textline to Kayako data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose the records you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the target system and see the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer support information.
Effortless process

You don’t have to bother about coding or constantly control each record moved.

Just link your source and target, pick what you need to take to a new database and allow the tool deal with the remainder.

Data maintenance

Your information comes unite , you can take our word.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our team members can access to your passwords or other information.

You may be certain with HDM no data breaches are possible.

Data mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to choose the data arrangement, when it starts, and how.

Our tech engineers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we aim to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Textline to Kayako

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Kayako.

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Sustained relation between object and people

When migrating your data from Textline to Kayako we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Textline to Kayako

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Textline to Kayako work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Textline to Kayako.

  • Fill in the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Kayako

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako all data

    When everything's tested out, find a quiet time with the least load on the support department and start migrating from Textline to Kayako.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Kayako import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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