Textline to Kayako
migration service
Effortless , no special skill set or coding required. A complete Textline to Kayako data migration tool.
Textline to Kayako
Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import only.Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.Complete & Accurate
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of dataReasons to use Help Desk Migration to migrate data from Textline to Kayako
Strong safety of your data
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Kayako.Next
Sustained relation between object and people
When migrating your data from Textline to Kayako we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Textline to Kayako
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from Textline to Kayako work
Prepare
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Textline to Kayako.
Link Textline
Fill in the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.
Connect Kayako
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Kayako all data
When everything's tested out, find a quiet time with the least load on the support department and start migrating from Textline to Kayako.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional perform your Kayako import
Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation