Textline to Kayako
migration service Help Desk Migration partner of Kayako

Effortless , no special skill set or coding required. A complete Textline to Kayako data migration tool.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to migrate data from Textline to Kayako

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Kayako.

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Sustained relation between object and people

When migrating your data from Textline to Kayako we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Textline to Kayako

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Textline to Kayako work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Textline to Kayako.

  • Fill in the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Kayako

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako all data

    When everything's tested out, find a quiet time with the least load on the support department and start migrating from Textline to Kayako.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Kayako import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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Help Desk Migration service


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