Textline to Kayako Classic
migration service

Effortless , no special skill set or coding required. A complete Textline to Kayako Classic data migration tool.

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Your best tool for Textline to Kayako Classic data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just decide on the records you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the new platform and see the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost critical customer support details.
Automated migration

Afraid that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.

Attach the platforms, pick data, click ok, and you’re done!

Data maintenance

Your information migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees can see your passwords or records.

You can be certain with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to choose the data arrangement, when it goes, and in what order.

Our tech engineers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we aim to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Textline to Kayako Classic

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Kayako Classic.

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Sustained association between object and people

When migrating your data from Textline to Kayako Classic we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Textline to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Textline to Kayako Classic work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Textline to Kayako Classic.

  • Connect Textline

    Complete the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Kayako Classic

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako Classic all data

    Once everything's tested out, determine a quiet time with the minimal load on the support team and begin migrating from Textline to Kayako Classic.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Kayako Classic import

Our staff would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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