Textline to Issuetrak
migration service

Effortless , no special expertise or programming required. A complete Textline to Issuetrak data migration software.

More details

Your best tool for Textline to Issuetrak data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just choose what data you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and enjoy the magic happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing vital customer support details.
Automated migration

Scared that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as possible.

Link the help desks, choose data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

You data is everything which is why we created a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Record mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except providing great customer support services, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from Textline to Issuetrak

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in Issuetrak.

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When migrating your data from Textline to Issuetrak we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Textline to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Textline to Issuetrak work

  • Prepare

    Register and go to our migration wizard.

  • Pick and link your Textline support desk with HDM.

  • Grant access to your Issuetrak account.

  • Clarify your needs

    Let us know what elements of your migration you wish to fine-tune

  • Have your preferences estimated

    We'll investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from Textline to Issuetrak everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Issuetrak import

Our staff would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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