Textline to Issuetrak
migration service
Effortless , no special expertise or programming required. A complete Textline to Issuetrak data migration software.
Textline to Issuetrak
Your best tool for Textline to Issuetrak data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Just choose what data you need to move and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and enjoy the magic happening.Record completion
Migrate your help desk records in full to make sure that no ticket is missing vital customer support details.Automated migration
Scared that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as possible.
Link the help desks, choose data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is paramount
You data is everything which is why we created a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Record mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except providing great customer support services, we always strive to develop our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Textline to Issuetrak
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in Issuetrak.Next
Maintained link between object and people
When migrating your data from Textline to Issuetrak we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Textline to Issuetrak
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Textline to Issuetrak work
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Prepare
Register and go to our migration wizard.
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Link Textline
Pick and link your Textline support desk with HDM.
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Link Issuetrak
Grant access to your Issuetrak account.
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Clarify your needs
Let us know what elements of your migration you wish to fine-tune
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Have your preferences estimated
We'll investigate your case and get back to you with a price range and a scope of tasks.
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Migrate from Textline to Issuetrak everything
Move all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Issuetrak import
Our staff would be more than happy to run a custom migration in case you have particular needs.
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