Textline to HESK
Smooth , no special expertise or programming required. A complete Textline to HESK data migration instrument.
Secure and SafeYour passwords as well as records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & PreciseWe've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of information
Strong security of your dataThe migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in HESK.
Maintained connectivity between object and peopleWhen migrating your data from Textline to HESK we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Textline to HESK
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Textline to HESK work
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Textline to HESK.
Complete the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to HESK all data
When everything's validated, find a quiet time with the minimal load on the support team and begin migrating from Textline to HESK.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT