Textline to HelpShift
Extremely easy, no special skill set or programming required. A complete Textline to HelpShift data migration instrument.
The best Textline to HelpShift tool made for youThere’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and moneyAvoid complex data audit and script development processes. Simply decide on the records you need to transfer and start the transition when comfortable.
Effortless transition processNo special expertise required. Just pick what data will go to the target platform and see the wonders happening.
Data structure maintenanceMigrate your help desk records in full to make certain that no ticket is missing critical customer service information.
No need to worry about coding or constantly control each piece of info moved.
Just attach both platforms, pick what you need to migrate and let the Migration Wizard do the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.
Data safety is paramount
You data is everything which is why we designed a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You control the process
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to choose what goes where, when it goes, and how.
Our software considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Great service first
Except providing great customer support services, we always strive to improve our customer service.
As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to migrate data from Textline to HelpShift
Strong security of your informationThe migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard as well as custom fields, thus helping you to be sure that the data end up in the right places in HelpShift.
Maintained association between object and peopleWhen migrating your records from Textline to HelpShift we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Textline to HelpShift
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Textline to HelpShift work
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Textline to HelpShift.
Complete the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences.
Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to HelpShift everything
Once everything's tested out, determine a quiet time with the least load on the support team and start migrating from Textline to HelpShift.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
Let a pro perform your HelpShift import
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