Textline to Help Scout
Trouble-free , no special skill set or coding required. A complete Textline to Help Scout data migration tool.
Trustworthy and ReliableYour passwords along with data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & AccurateWe've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data
Strong safety of your informationThe migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Help Scout.
Sustained relation between object and peopleWhen migrating your records from Textline to Help Scout we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Textline to Help Scout
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Textline to Help Scout work
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Textline to Help Scout.
Complete the form with necessary credentials to allow our data migration tool to access information from your current help desk.
Link Help Scout
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Help Scout everything
Once everything's validated, find a quiet time with the least load on the support staff and begin migrating from Textline to Help Scout.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT