Textline to Help Scout
migration service
Trouble-free , no special skill set or coding required. A complete Textline to Help Scout data migration tool.
Textline to Help Scout
Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import only.Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.Complete & Accurate
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of dataWhy you should use Help Desk Migration to migrate data from Textline to Help Scout
Strong safety of your information
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Help Scout.Next
Sustained relation between object and people
When migrating your records from Textline to Help Scout we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Textline to Help Scout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from Textline to Help Scout work
Get ready
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Textline to Help Scout.
Link Textline
Complete the form with necessary credentials to allow our data migration tool to access information from your current help desk.
Link Help Scout
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Help Scout everything
Once everything's validated, find a quiet time with the least load on the support staff and begin migrating from Textline to Help Scout.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert perform your Help Scout import
Our team would be more than happy to perform a customized migration in case you have special demands.
Get a price estimation