Textline to HelpDesk
migration service
Extremely easy , no special skill set or coding required. A complete Textline to HelpDesk data migration software.
Textline to HelpDesk
Risk-free and Reliable
Your passwords along with data are safe with us and will be used for import only.Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.Optimal & Accurate
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of informationWhy you should use Help Desk Migration to migrate data from Textline to HelpDesk
Strong privacy of your information
The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in HelpDesk.Next
Retained relation between object and people
When migrating your records from Textline to HelpDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Textline to HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from Textline to HelpDesk work
Get ready
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Textline to HelpDesk.
Connect Textline
Complete the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.
Link HelpDesk
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to HelpDesk everything
Once everything's tested, find a quiet time with the minimal load on the support department and begin migrating from Textline to HelpDesk.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro perform your HelpDesk import
Our team would be more than happy to perform a customized migration if you have special needs.
Get a price estimation