Textline to Groove
migration service
Trouble-free , no special skill set or programming required. A complete Textline to Groove data migration tool.
Textline to Groove
The best Textline to Groove tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Just decide on what data you need to transfer and set off with the transition immediately.Effortless transition process
No special expertise required. Just select what data will go to the new platform and enjoy the wonders happening.Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost vital customer service information.Automated tool
Scared that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool interface accessible as possible.
Attach the platforms, choose records, click ok, and the migration is ready!
Preserved connections
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
You data is everything which is why we developed a tool that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.
Efficient out-of-the-box solution
In only a few clicks it will be possible to select the data arrangement, when it starts, and how.
Our software considered user experience as a priority and ensured that it will be possible to use the system to its fullest.
Great service first
Except producing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from Textline to Groove
Strong security of your information
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in Groove.Next
Maintained relation between object and people
When migrating your records from Textline to Groove we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Textline to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Textline to Groove work
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Get ready
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Textline to Groove.
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Link Textline
Complete the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.
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Connect Groove
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Groove everything
When everything's tested out, find a quiet time with the least load on the support staff and start migrating from Textline to Groove.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Groove import
Our team would be more than happy to perform a custom migration if you have particular demands.
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