Textline to Groove
migration service
Trouble-free , no special skill set or programming required. A complete Textline to Groove data migration tool.
Textline to Groove
Secure and Reliable
Your passwords along with data are safe with us and will be used for import solely.Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.Full & Accurate
We've considered all key peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of dataWhy you should use Help Desk Migration to migrate data from Textline to Groove
Strong security of your information
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in Groove.Next
Maintained relation between object and people
When migrating your records from Textline to Groove we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Textline to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from Textline to Groove work
Get ready
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Textline to Groove.
Link Textline
Complete the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.
Connect Groove
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Groove everything
When everything's tested out, find a quiet time with the least load on the support staff and start migrating from Textline to Groove.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert perform your Groove import
Our team would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation