Textline to Freshservice
migration service
Smooth , no special know how or coding required. A complete Textline to Freshservice data migration tool.
Textline to Freshservice
Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import only.Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.Optimal & Accurate
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of dataReasons to use Help Desk Migration to migrate data from Textline to Freshservice
Strong privacy of your information
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Freshservice.Next
Retained relation between object and people
When migrating your data from Textline to Freshservice we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Textline to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from Textline to Freshservice work
Prepare
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Textline to Freshservice.
Link Textline
Complete the form with requested credentials to make it possible for our data migration tool to access information from your current help desk.
Connect Freshservice
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Freshservice everything
When everything's validated, choose a quiet time with the least load on the support staff and start migrating from Textline to Freshservice.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Freshservice import
Our staff would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation