Textline to FocalScope
migration service
Smooth , no special expertise or coding required. A complete Textline to FocalScope data migration software.
Textline to FocalScope
Your best tool for Textline to FocalScope data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just choose customer info you need to move and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new system and observe the magic happening.Record completion
Migrate your help desk records in full to ensure that no ticket is missing vital customer service details.Simple and easy process
No need to worry about coding or constantly watch each piece of info moved.
Just link your source and target, tick what you need to migrate and allow the tool deal with the remainder.
Data dependency
Your information comes complete and we mean it.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our team members have see your credentials or records.
You can be sure that with HDM no hacker attacks are possible.
You’re in charge
Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a couple of clicks it is possible to pick what goes where, when it goes, and in what order.
Our developers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we strive to propose the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Textline to FocalScope
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in FocalScope.Next
Maintained association between object and people
When migrating your data from Textline to FocalScope we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Textline to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Textline to FocalScope work
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Prepare
Register and go to our migration tool.
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Link Textline
Select and connect your Textline support desk with HDM.
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Connect FocalScope
Grant access to your FocalScope account.
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Outline your business needs
Let us understand precisely what elements of your migration you would like to adjust
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Get your requirements estimated
We will analyze your case and send you with a total price and a scope of tasks.
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Migrate from Textline to FocalScope everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your FocalScope import
Our staff would be more than happy to run a customized migration in case you have particular needs.
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