Textline to FocalScope
migration service
Smooth , no special expertise or coding required. A complete Textline to FocalScope data migration software.
Textline to FocalScope
Secure and Reliable
Your passwords as well as records are safe with us and will be used for import only.Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.Full & Precise
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of informationReasons to use Help Desk Migration to switch from Textline to FocalScope
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in FocalScope.Next
Maintained association between object and people
When migrating your data from Textline to FocalScope we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Textline to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from Textline to FocalScope work
Prepare
Register and go to our migration tool.
Link Textline
Select and connect your Textline support desk with HDM.
Connect FocalScope
Grant access to your FocalScope account.
Outline your business needs
Let us understand precisely what elements of your migration you would like to adjust
Get your requirements estimated
We will analyze your case and send you with a total price and a scope of tasks.
Migrate from Textline to FocalScope everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your FocalScope import
Our staff would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation