Textline to Faveo Helpdesk
migration service

Trouble-free , no special expertise or programming required. A complete Textline to Faveo Helpdesk data migration tool.

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The best Textline to Faveo Helpdesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on customer info you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target platform and observe the miracle happening.
Data completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.
Effortless procedure

No need to worry about coding or constantly control each record moved.

Just link your source and target, tick what you need to take to a new database and allow the Migration Wizard do the remainder.

Data dependency

Your customer data comes unite and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our staff members have see your credentials or records.

You may rest assured that with HDM no hacker attacks are possible.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might actually need.

Simple & effective

In only a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.

Our software considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we aim to offer the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Textline to Faveo Helpdesk

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in Faveo Helpdesk.

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When migrating your records from Textline to Faveo Helpdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Textline to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Textline to Faveo Helpdesk work

  • Get ready

    Sign up and go to our migration software.

  • Choose and connect your Textline support desk with HDM.

  • Connect Faveo Helpdesk

    Grant the right to access your Faveo Helpdesk account.

  • Detail your needs

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Have your needs estimated

    We shall investigate your case and get back to you with a total price and a scope of tasks.

  • Migrate from Textline to Faveo Helpdesk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Faveo Helpdesk import

Our team would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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