Textline to EvantoDesk
migration service

Extremely easy , no special skill set or coding required. A complete Textline to EvantoDesk data migration instrument.

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The best Textline to EvantoDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply decide on the records you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and see the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost vital customer service details.
Automated tool

Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool is as easy to use as possible.

Link the help desks, pick records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you left it.

Security is priority

Information is key which is why we developed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer service, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Textline to EvantoDesk

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in EvantoDesk.

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When migrating your records from Textline to EvantoDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Textline to EvantoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Textline to EvantoDesk work

  • Get ready

    Sign up and go to our migration service.

  • Connect Textline

    Choose and connect your Textline support desk with HDM.

  • Grant access to your EvantoDesk account.

  • Detail your needs

    Let us know what aspects of your migration you would like to tweak

  • Get your requirements estimated

    We'll research your case and send you with a total price and a scope of tasks.

  • Migrate from Textline to EvantoDesk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your EvantoDesk import

Our team would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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