Textline to elevio
migration service

Trouble-free , no special expertise or programming required. A complete Textline to elevio data migration instrument.

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The best Textline to elevio tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on the records you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new platform and see the miracle happening.
Data completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer support details.
Effortless process

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just attach your source and target, choose what you need to migrate and let the Migration Wizard do the rest for you.

Data dependency

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your passwords or records.

You may rest assured that with HDM no hacker attacks are possible.

You’re in control

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In only a few clicks it will be possible to choose the data arrangement, when it goes, and how.

Our software considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Textline to elevio

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in elevio.

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Maintained connection between object and people

When migrating your records from Textline to elevio we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Textline to elevio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Textline to elevio work

  • Get ready

    Sign-up and go to our migration software.

  • Connect Textline

    Select and link your Textline support desk with HDM.

  • Grant the right to access your elevio account.

  • Detail your requirements

    Let us know exactly what elements of your migration you wish to modify

  • Get your requirements estimated

    We'll analyze your application and send you with a price range and a scope of work.

  • Migrate from Textline to elevio all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your elevio import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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