Textline to Dixa
migration service
Extremely easy , no special know how or coding required. A complete Textline to Dixa data migration tool.
Textline to Dixa
Risk-free and Reliable
Your passwords along with data are safe with us and will be used for import only.Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.Optimal & Accurate
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of dataWhy you should use Help Desk Migration to migrate data from Textline to Dixa
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Dixa.Next
Retained link between object and people
When migrating your records from Textline to Dixa we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Textline to Dixa
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from Textline to Dixa work
Get ready
Register and go to our migration service.
Connect Textline
Pick and link your Textline service desk with HDM.
Connect Dixa
Grant the right to access your Dixa account.
Explain your needs
Let us understand precisely what aspects of your migration you want to tweak
Have your preferences estimated
We will analyze your case and send you with a total price and a scope of work.
Migrate from Textline to Dixa all data
Move all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro perform your Dixa import
Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation