Textline to Database
Extremely easy , no special expertise or programming required. A complete Textline to Database data migration tool.
Trustworthy and ReliableYour passwords along with records are safe with us and will be used for import solely.
Fast and EasyHelp Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & PreciseWe've handled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of data
Strong safety of your informationThe migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in Database.
Sustained connection between object and peopleWhen migrating your records from Textline to Database we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Textline to Database
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Textline to Database work
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Textline to Database.
Complete the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Database all data
When everything's tested out, choose a quiet time with the least load on the support department and begin migrating from Textline to Database.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT