Textline to C-Desk
migration service

Effortless , no special expertise or programming required. A complete Textline to C-Desk data migration instrument.

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Your best tool for Textline to C-Desk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just pick customer info you need to migrate and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and observe the miracle happening.
Record completion
Transfer your help desk records in full to make sure that no ticket is missing essential customer support details.
Effortless process

No need to worry about coding or continuously control each piece of info transferred.

Just attach both platforms, choose what you need to migrate and allow the tool deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you expected.

Data safety is paramount

You data is everything which is why we designed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in charge

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In only a couple of clicks you will be able to pick what goes where, when it goes, and in what order.

Our software considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service first

Except providing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from Textline to C-Desk

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in C-Desk.

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Sustained connection between object and people

When migrating your data from Textline to C-Desk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Textline to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Textline to C-Desk work

  • Prepare

    Register and go to our migration wizard.

  • Select and link your Textline support desk with HDM.

  • Connect C-Desk

    Grant access to your C-Desk account.

  • Detail your business needs

    Let us understand precisely what elements of your migration you wish to modify

  • Have your needs estimated

    We shall analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Textline to C-Desk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your C-Desk import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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