Textline to C-Desk
migration service
Effortless , no special expertise or programming required. A complete Textline to C-Desk data migration instrument.
Textline to C-Desk
Your best tool for Textline to C-Desk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just pick customer info you need to migrate and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and observe the miracle happening.Record completion
Transfer your help desk records in full to make sure that no ticket is missing essential customer support details.Effortless process
No need to worry about coding or continuously control each piece of info transferred.
Just attach both platforms, choose what you need to migrate and allow the tool deal with the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is paramount
You data is everything which is why we designed a tool that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
You’re in charge
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Simple & effective
In only a couple of clicks you will be able to pick what goes where, when it goes, and in what order.
Our software considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer service first
Except providing great customer support services, we always aim to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from Textline to C-Desk
Strong safety of your information
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in C-Desk.Next
Sustained connection between object and people
When migrating your data from Textline to C-Desk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Textline to C-Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Textline to C-Desk work
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Prepare
Register and go to our migration wizard.
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Link Textline
Select and link your Textline support desk with HDM.
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Connect C-Desk
Grant access to your C-Desk account.
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Detail your business needs
Let us understand precisely what elements of your migration you wish to modify
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Have your needs estimated
We shall analyze your application and get back to you with a the overall cost and a scope of work.
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Migrate from Textline to C-Desk all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your C-Desk import
Our staff would be more than happy to run a custom migration in case you have specific requirements.
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