Textline to Cayzu
migration service

Extremely easy , no special expertise or programming required. A complete Textline to Cayzu data migration instrument.

More details

The best Textline to Cayzu tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just pick the records you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and see the wonders happening.
Data completion
Migrate your help desk data in full to make sure that no ticket is missing critical customer support details.
Simple and easy procedure

No need to worry about scripting or continuously watch each record transferred.

Just attach your source and target, tick what you need to migrate and allow the system deal with the remainder.

Data dependency

Your customer data comes complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our employees can see your credentials or other information.

You can be sure that with HDM no hacker attacks will take place.

Record mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Simple & effective

In only a couple of clicks you will be able to choose what goes where, when it starts, and in what order.

Our developers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to deliver the most effective migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Textline to Cayzu

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Cayzu.

Next

Maintained relation between object and people

When migrating your records from Textline to Cayzu we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Textline to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Textline to Cayzu work

  • Get ready

    Sign up and go to our migration software.

  • Select and link your Textline support desk with HDM.

  • Connect Cayzu

    Give access to your Cayzu account.

  • Outline your business needs

    Let us know what parts of your migration you would like to adjust

  • Get your requirements estimated

    We'll investigate your application and send you with a total price and a scope of work.

  • Migrate from Textline to Cayzu all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Cayzu import

Our team would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…

What is and Why You Should Do Data Mapping

If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…

What An Internal Help Desk Ticketing System Exactly Is?

Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…

Book a Call
cancel
%s
— %s