Textline to BOSSDesk
migration service
Trouble-free , no special know how or coding required. A complete Textline to BOSSDesk data migration tool.
Textline to BOSSDesk
The best Textline to BOSSDesk tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply pick what data you need to move and start the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the target solution and enjoy the magic happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer support information.Automated tool
Scared that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.
Connect the help desks, select data, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you left it.
Data safety is paramount
You data is key which is why we created a system that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
You control the process
Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of providing great customer support services, we always want to develop our customer service.
As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the core experience.
Why you should use Help Desk Migration to migrate data from Textline to BOSSDesk
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in BOSSDesk.Next
Retained link between object and people
When migrating your records from Textline to BOSSDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Textline to BOSSDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Textline to BOSSDesk work
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Get ready
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Textline to BOSSDesk.
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Link Textline
Fill out the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
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Link BOSSDesk
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to BOSSDesk all data
Once everything's validated, determine a quiet time with the least load on the support staff and begin migrating from Textline to BOSSDesk.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your BOSSDesk import
Our team would be more than happy to perform a custom migration in case you have specific requirements.
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