Textline to bold360
migration service

Effortless , no special knowledge or programming required. A complete Textline to bold360 data migration software.

More details

Your best tool for Textline to bold360 data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just decide on customer info you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new platform and observe the magic happening.
Record completion
Migrate your help desk info in full to make certain that no ticket is missing vital customer support details.
Effortless procedure

No need to worry about scripting or continuously watch each record moved.

Just attach your source and target, tick what you need to take to a new database and let the system deal with the rest for you.

Data dependency

Your customer info comes complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members can see your passwords or other information.

You may rest assured that with HDM no data breaches will take place.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Simple & effective

In only a couple of clicks it will be possible to pick the data arrangement, when it starts, and how.

Our software took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we strive to propose the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Textline to bold360

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in bold360.

Next

Maintained association between object and people

When migrating your data from Textline to bold360 we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Textline to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Textline to bold360 work

  • Prepare

    Sign-up and go to our migration software.

  • Select and link your Textline support desk with HDM.

  • Give the right to access your bold360 account.

  • Detail your needs

    Let us know what elements of your migration you would like to modify

  • Get your needs estimated

    We shall research your application and send you with a cost and a scope of tasks.

  • Migrate from Textline to bold360 all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your bold360 import

Our staff would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

Book a Call
cancel
%s
— %s