Textline to Assembla
migration service

Trouble-free , no special expertise or coding required. A complete Textline to Assembla data migration software.

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Secure and Reliable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from Textline to Assembla

Strong security of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in Assembla.

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Maintained relation between object and people

When migrating your records from Textline to Assembla we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Textline to Assembla

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Textline to Assembla work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Textline to Assembla.

  • Connect Textline

    Fill in the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Connect Assembla

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Assembla all data

    Once everything's validated, determine a quiet time with the least load on the support department and begin migrating from Textline to Assembla.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Assembla import

Our team would be more than happy to run a customized migration in case you have particular requirements.
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