Tender Support to UserEcho
migration service
Trouble-free , no special knowledge or coding required. A complete Tender Support to UserEcho data migration instrument.
Tender Support to UserEcho
The best Tender Support to UserEcho tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply choose what data you need to move and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and enjoy the magic happening.Data completion
Move your help desk info in full to make sure that no ticket has lost essential customer service details.Automated tool
Worried that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool interface simple to use as possible.
Connect the help desks, pick records, click ok, and the migration is ready!
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.
You may be certain with HDM no data breaches will take place.
Record mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
Simple & effective
In just a few buttons to press it is possible to select what goes where, when it starts, and how.
Our tech engineers took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a migration service provider, we work to offer the best possible migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Tender Support to UserEcho
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in UserEcho.Next
Retained link between object and people
When migrating your records from Tender Support to UserEcho we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Tender Support to UserEcho
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Tender Support to UserEcho work
Get ready
Sign-up and go to our migration tool.
Connect Tender Support
Choose and connect your Tender Support support desk with HDM.
Connect UserEcho
Give the right to access your UserEcho account.
Clarify your requirements
Let us know exactly what parts of your migration you would like to modify
Get your needs estimated
We'll analyze your application and get back to you with a price range and a scope of work.
Migrate from Tender Support to UserEcho all data
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert run your UserEcho import
Our team would be more than happy to run a custom migration if you have specific needs.
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