Tender Support to SherpaDesk
migration service
Trouble-free , no special skill set or coding required. A complete Tender Support to SherpaDesk data migration tool.
Tender Support to SherpaDesk
The best Tender Support to SherpaDesk tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just pick the records you need to migrate and start the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the new solution and see the miracle happening.Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost critical customer service information.Simple and easy process
You don’t have to bother about scripting or constantly control each record transferred.
Just link both platforms, choose what you need to take to a new database and allow the tool do the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
Information is key which is why we designed a system that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Data mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a few clicks you will be able to choose what goes where, when it goes, and how.
Our tech engineers took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Outside of producing great customer service, we always want to improve our customer service.
As a team, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from Tender Support to SherpaDesk
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in SherpaDesk.Next
Retained link between object and people
When migrating your records from Tender Support to SherpaDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Tender Support to SherpaDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Tender Support to SherpaDesk work
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Get ready
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Tender Support to SherpaDesk.
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Link Tender Support
Fill in the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.
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Link SherpaDesk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SherpaDesk everything
When everything's tested, determine a quiet time with the minimal load on the support team and start migrating from Tender Support to SherpaDesk.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your SherpaDesk import
Our team would be more than happy to perform a customized migration if you have special requirements.
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