Teamwork Desk to USU Valuemation (ITSDM)
migration service

Trouble-free , no special knowledge or coding required. A complete Teamwork Desk to USU Valuemation (ITSDM) data migration tool.

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The best Teamwork Desk to USU Valuemation (ITSDM) tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick customer info you need to transfer and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and observe the wonders happening.
Data completion
Move your help desk info in full to make certain that no ticket is missing essential customer service details.
Automated tool

Worried that you’ll need special skills to move your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.

Connect the platforms, pick data, click ok, and you’re done!

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members have see your passwords or records.

You can be sure that with HDM no data breaches are possible.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we aim to offer the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Teamwork Desk to USU Valuemation (ITSDM)

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in USU Valuemation (ITSDM).

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Retained connectivity between object and people

When migrating your records from Teamwork Desk to USU Valuemation (ITSDM) we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Teamwork Desk to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Teamwork Desk to USU Valuemation (ITSDM) work

  • Get ready

    Sign-up and go to our migration tool.

  • Pick and connect your Teamwork Desk support desk with HDM.

  • Grant access to your USU Valuemation (ITSDM) account.

  • Outline your requirements

    Let us understand precisely what aspects of your migration you want to adjust

  • Have your requirements estimated

    We shall analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from Teamwork Desk to USU Valuemation (ITSDM) all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your USU Valuemation (ITSDM) import

Our team would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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