Teamwork Desk to SupportBee
migration service

Extremely easy , no special expertise or programming required. A complete Teamwork Desk to SupportBee data migration instrument.

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The best Teamwork Desk to SupportBee tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on the records you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new platform and see the magic happening.
Data completion
Migrate your help desk records in full to make certain that no ticket has lost critical customer service information.
Effortless process

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just attach your source and target, pick what you want to take to a new database and allow the system do the remainder.

Data dependency

Your customer data migrates complete and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees have access to your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we work to deliver the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Teamwork Desk to SupportBee

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in SupportBee.

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Maintained connection between object and people

When migrating your records from Teamwork Desk to SupportBee we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Teamwork Desk to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Teamwork Desk to SupportBee work

  • Get ready

    Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Teamwork Desk to SupportBee.

  • Fill out the form with required credentials to allow our data migration tool to access records from your current help desk.

  • Connect SupportBee

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee everything

    When everything's tested, determine a quiet time with the minimal load on the support staff and start migrating from Teamwork Desk to SupportBee.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your SupportBee import

Our team would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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