Teamwork Desk to ServicePRO
migration service

Extremely easy , no special knowledge or programming required. A complete Teamwork Desk to ServicePRO data migration instrument.

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The best Teamwork Desk to ServicePRO tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on the records you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new platform and see the magic happening.
Data completion
Migrate your help desk data in full to make sure that no ticket has lost vital customer service details.
Automated tool

Afraid that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Connect the platforms, pick records, click ok, and the migration is ready!

Data dependency

Your customer data migrates complete and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our team members have see your passwords or other information.

You can be sure that with HDM no data breaches are possible.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a few clicks it will be possible to choose the data arrangement, when it starts, and in what order.

Our developers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Teamwork Desk to ServicePRO

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in ServicePRO.

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Maintained relation between object and people

When migrating your records from Teamwork Desk to ServicePRO we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Teamwork Desk to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Teamwork Desk to ServicePRO work

  • Get ready

    Sign up and go to our migration software.

  • Connect Teamwork Desk

    Pick and connect your Teamwork Desk support desk with HDM.

  • Give access to your ServicePRO account.

  • Outline your requirements

    Let us know what aspects of your migration you need to fine-tune

  • Get your requirements estimated

    We will analyze your case and send you with a total price and a scope of work.

  • Migrate from Teamwork Desk to ServicePRO all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ServicePRO import

Our team would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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