Teamwork Desk to ServiceDesk Plus
migration service

Effortless , no special expertise or coding required. A complete Teamwork Desk to ServiceDesk Plus data migration tool.

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Your best tool for Teamwork Desk to ServiceDesk Plus data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just pick what data you need to transfer and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and enjoy the wonders happening.
Record completion
Transfer your help desk data in full to make certain that no ticket is missing essential customer service details.
Easy process

No need to worry about scripting or continuously control each piece of info transferred.

Just attach both platforms, pick what you want to take to a new database and allow the system deal with the remainder.

Intact connections

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive where you expected.

Security is priority

You data is everything which is why we created a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You’re in charge

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except producing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Teamwork Desk to ServiceDesk Plus

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in ServiceDesk Plus.

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Sustained connectivity between object and people

When migrating your data from Teamwork Desk to ServiceDesk Plus we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Teamwork Desk to ServiceDesk Plus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Teamwork Desk to ServiceDesk Plus work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Teamwork Desk to ServiceDesk Plus.

  • Connect Teamwork Desk

    Complete the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect ServiceDesk Plus

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceDesk Plus all data

    When everything's validated, find a quiet time with the least load on the support staff and start migrating from Teamwork Desk to ServiceDesk Plus.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your ServiceDesk Plus import

Our staff would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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