Teamwork Desk to SolarWinds Service Desk (Samanage)
Extremely easy , no special expertise or programming required. A complete Teamwork Desk to SolarWinds Service Desk (Samanage) data migration tool.
Trustworthy and SafeYour passwords along with records are safe with us and will be used for import solely.
Fast and EasyHelp Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & PreciseWe've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information
Strong safety of your dataThe migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in SolarWinds Service Desk (Samanage).
Sustained relation between object and peopleWhen migrating your records from Teamwork Desk to SolarWinds Service Desk (Samanage) we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Teamwork Desk to SolarWinds Service Desk (Samanage)
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from Teamwork Desk to SolarWinds Service Desk (Samanage) work
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Teamwork Desk to SolarWinds Service Desk (Samanage).
Connect Teamwork Desk
Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
Connect SolarWinds Service Desk (Samanage)
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to SolarWinds Service Desk (Samanage) all data
Once everything's tested out, find a quiet time with the minimal load on the support department and begin migrating from Teamwork Desk to SolarWinds Service Desk (Samanage).
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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We'll get back to you as soon as we have the estimate ready.
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Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT