Teamwork Desk to Requestor
migration service

Effortless , no special expertise or coding required. A complete Teamwork Desk to Requestor data migration software.

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Your best tool for Teamwork Desk to Requestor data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just pick customer info you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new solution and observe the magic happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost essential customer support information.
Automated migration

Worried that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.

Link the help desks, choose data, click ok, and you’re done!

Data dependency

Your information migrates complete , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can access to your credentials or records.

You can be sure that with HDM no data breaches will take place.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we strive to offer the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Teamwork Desk to Requestor

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in Requestor.

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Retained relation between object and people

When migrating your data from Teamwork Desk to Requestor we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Teamwork Desk to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Teamwork Desk to Requestor work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Teamwork Desk

    Select and link your Teamwork Desk service desk with HDM.

  • Connect Requestor

    Grant access to your Requestor account.

  • Express your needs

    Let us understand precisely what aspects of your migration you wish to tweak

  • Have your requirements estimated

    We shall analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from Teamwork Desk to Requestor all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Requestor import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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