Teamwork Desk to OneDesk
migration service

Extremely easy , no special skill set or programming required. A complete Teamwork Desk to OneDesk data migration tool.

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The best Teamwork Desk to OneDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on the records you need to move and set off with the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the new platform and see the magic happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing essential customer support information.
Easy procedure

You don’t have to bother about scripting or continuously control each record transferred.

Just link your source and target, choose what you want to migrate and allow the system do the rest for you.

Data maintenance

Your customer data comes complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our staff members can access to your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Data mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we aim to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Teamwork Desk to OneDesk

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in OneDesk.

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Sustained connectivity between object and people

When migrating your records from Teamwork Desk to OneDesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Teamwork Desk to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Teamwork Desk to OneDesk work

  • Get ready

    Register and go to our migration software.

  • Pick and link your Teamwork Desk service desk with HDM.

  • Give access to your OneDesk account.

  • Express your requirements

    Let us know exactly what elements of your migration you need to adjust

  • Get your preferences estimated

    We'll investigate your application and get back to you with a price and a scope of work.

  • Migrate from Teamwork Desk to OneDesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your OneDesk import

Our team would be more than happy to perform a personalized migration in case you have specific demands.
Get a price estimation

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