Teamwork Desk to LiveAgent
migration serviceHelp Desk Migration partner of LiveAgent

Trouble-free , no special knowledge or coding required. A complete Teamwork Desk to LiveAgent data migration tool.

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The best Teamwork Desk to LiveAgent tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose the records you need to migrate and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and see the miracle happening.
Data completion
Transfer your help desk records in full to make sure that no ticket has lost critical customer support details.
Simple and easy process

No need to worry about coding or continuously watch each piece of info moved.

Just link your source and target, tick what you need to take to a new database and let the Migration Wizard do the remainder.

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our employees can see your credentials or records.

You can rest assured that with HDM no hacker attacks are possible.

You’re in control

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In just a few clicks it is possible to choose what goes where, when it goes, and in what order.

Our software considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to deliver the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Teamwork Desk to LiveAgent

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in LiveAgent.

Next

When migrating your records from Teamwork Desk to LiveAgent we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Teamwork Desk to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Teamwork Desk to LiveAgent work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Teamwork Desk to LiveAgent.

  • Connect Teamwork Desk

    Fill in the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect LiveAgent

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveAgent everything

    When everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from Teamwork Desk to LiveAgent.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your LiveAgent import

Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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