Teamwork Desk to KronoDesk
migration service

Smooth , no special expertise or coding required. A complete Teamwork Desk to KronoDesk data migration instrument.

More details

Your best tool for Teamwork Desk to KronoDesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just choose customer info you need to migrate and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and observe the miracle happening.
Record completion
Transfer your help desk info in full to make sure that no ticket has lost critical customer service information.
Simple and easy process

You don’t have to bother about scripting or continuously control each record transferred.

Just link your source and target, pick what you need to migrate and let the Migration Wizard deal with the remainder.

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our employees have access to your credentials or records.

You may rest assured that with HDM no hacker attacks are possible.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Simple & effective

In just a few clicks it is possible to pick what goes where, when it goes, and how.

Our software considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to deliver the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Teamwork Desk to KronoDesk

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in KronoDesk.

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Sustained connectivity between object and people

When migrating your data from Teamwork Desk to KronoDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Teamwork Desk to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Teamwork Desk to KronoDesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Teamwork Desk

    Select and connect your Teamwork Desk service desk with HDM.

  • Connect KronoDesk

    Grant the right to access your KronoDesk account.

  • Describe your requirements

    Let us know what elements of your migration you would like to modify

  • Get your requirements estimated

    We'll research your application and get back to you with a price range and a scope of work.

  • Migrate from Teamwork Desk to KronoDesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your KronoDesk import

Our staff would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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